5 Steps to Fix the 2026 Error Installing the Donghaeng Lottery App 5 Steps to Fix the 2026 Error Installing the Donghaeng Lottery App If the installation fails or the app stops at the authentication stage, you can quickly resolve the issue with the five steps in this article.
Before installing the app, check some simple preparations first. Checking your smartphone's storage space, operating system version, and stable network can help reduce unnecessary errors.
- Step 1 Check your operating system and store status: Check if the latest update is available in the Play Store for Android and the App Store for iPhone.
- Step 2 Clear storage and cache: Installation failures or crashes are often caused by insufficient storage space or app cache issues.
- Step 3 Prepare for authorization and identity verification: Prepare your real-name information, such as your resident registration number, and your mobile carrier's authentication method for mobile phone identity verification.
- Step 4 Check your network and VPN: Public Wi-Fi, VPNs, and proxy connections can cause authentication and payment errors.
- Step 5 Reinstall the app and contact customer service: If the above method does not resolve the issue, delete the app and reinstall it, or contact customer service.
We'll explain each step in detail. If you're having trouble, take it slow, one step at a time.
5 Steps to Fixing the 2026 Error Installing the Donghaeng Lottery App – Frequently Asked Questions
I get a "Unable to install" message while installing the app.
An installation failure message may be due to insufficient storage space, an unsupported operating system, or a signature error. First, delete unnecessary files and check for OS updates.
I keep failing to verify my identity.
If your carrier authentication error occurs, check your phone's connection status or whether the authentication window has permissions. Keep your carrier authentication app up to date and disable your VPN.
I can't confirm my winnings with the QR code.
Make sure camera permissions are enabled. Recognition may fail in low lighting or if the QR code is damaged. Increase screen brightness or manually enter your lottery number.
I don't see the purchase button in the app
In-app purchases may be restricted by policy. Logging in to the mobile web often allows purchases, so try accessing the web.
I don't receive any notifications after logging in.
Check your settings to ensure you allow app notifications. Winning notifications require both push notifications and account notification consent.
Quickly check with a checklist
- Check if your operating system is up to date
- Secure at least 200MB of storage space
- Allow camera, storage, and phone permissions
- Disable VPN and public Wi-Fi
- Keep your carrier authentication app up to date
Comparison: App vs. Mobile Web
The app offers convenient notifications, QR code recognition, and number management. The mobile web offers smoother purchasing and payment features.
For example, in one case where an installation failure occurred on Android, clearing the cache and restarting the computer was enough to resolve the issue. For iPhones, it's important to check the OS version.
Here's a final summary: The key points are environment check, permission check, and network check.
Summary 1 Check your OS, storage space, and permissions before installation.
Summary 2: Identity verification can be resolved by checking the status of your telecommunications company and VPN.
Summary 3 If the problem persists, we recommend reinstalling the app or contacting customer service.
If this was helpful, save the checklist during installation and go through the steps as needed. We hope this will help you resolve the issue quickly.